End User License Agreement
Version 1.0 · Effective July 25, 2026
This End User License Agreement (this “EULA”) is a binding agreement between you, and, if you use Meteora IQ on behalf of a company or other organization, that organization (together, “you”), and USER-SEC, LLC (“Meteora IQ”, “we”, “us”, or “our”), governing your access to and use of the Meteora IQ software application and related services (the “Software”).
By creating an account, checking a box indicating your acceptance, or accessing or using the Software, you agree to this EULA, our Terms of Service, and our Privacy Policy. If you do not agree, do not access or use the Software. This EULA works together with the Terms of Service; if there is a conflict between them regarding the license to the Software, this EULA controls.
1. Eligibility and Authority
You must be at least 18 years old and able to form a binding contract to use the Software. If you use the Software on behalf of an organization, you represent that you are authorized to bind that organization to this EULA. The Software is intended for use by users located in the United States.
2. License Grant
Subject to your continued compliance with this EULA and payment of all applicable fees, Meteora IQ grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Software for your own internal business purposes during the term of your subscription. Each subscription authorizes use by a single named user (one seat) unless otherwise agreed in writing.
3. License Restrictions
You will not, and will not permit any third party to:
- copy, modify, distribute, sell, resell, rent, lease, sublicense, or otherwise commercialize the Software except as expressly permitted;
- reverse engineer, decompile, disassemble, or attempt to derive the source code, structure, or underlying ideas of the Software, except to the extent this restriction is prohibited by applicable law;
- circumvent, disable, or interfere with any license, seat, device, authentication, security, or usage-limit features of the Software;
- share account credentials or allow more individuals than your licensed seats to use the Software;
- use the Software to build, train, or improve a competing product or service, or copy any features, functions, or user interface of the Software;
- access the Software using automated means (scraping, bots, crawlers) except as expressly permitted;
- upload or process any content that you do not have the right to upload or process, or that infringes, misappropriates, or violates any third party’s rights;
- use the Software in violation of any applicable law, regulation, or professional or licensing standard, or to transmit malware or harmful code.
4. Ownership
The Software, and all intellectual property rights in and to the Software (including all software, algorithms, models, designs, text, and other materials we provide), are and remain the exclusive property of Meteora IQ and its licensors. This EULA grants you a license only; it does not transfer any ownership rights. All rights not expressly granted are reserved.
Your content. As between you and Meteora IQ, you retain ownership of the site plans, drawings, measurements, project data, and reports that you upload to or generate with the Software (“Customer Content”). You grant Meteora IQ a limited, worldwide, royalty-free license to host, store, process, transmit, display, and create derived outputs from Customer Content solely as necessary to provide, secure, and support the Software for you. We do not use Customer Content to train or improve artificial-intelligence models.
Feedback. If you provide suggestions or feedback about the Software, you grant Meteora IQ a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
5. Your Responsibility for Customer Content
You are solely responsible for Customer Content and for your use of the Software. You represent and warrant that you have all rights, consents, and permissions necessary to upload and process Customer Content, including any plans, property information, or data relating to third parties such as property owners, and that doing so does not violate any law or any third party’s rights. You are responsible for providing any notices to, and obtaining any consents from, your own clients and other individuals whose information you submit.
6. Professional Responsibility; No Reliance
Meteora IQ is a software tool that assists with data capture, calculation, and visualization. It is not a licensed engineer, surveyor, inspector, or other design professional, and it does not provide engineering, surveying, structural, inspection, or other professional advice. The Software does not exercise professional judgment.
All outputs of the Software — including calculations, elevation transpositions, contour maps, failure or distress indicators, and any text recognized from uploaded documents — are provided to assist a qualified professional and may contain errors or inaccuracies. A qualified, appropriately licensed professional must independently review, check, and verify every output and is solely responsible for any decision, conclusion, report, certification, or stamped work product produced using the Software. Do not rely on the Software as the sole basis for any decision affecting safety, property, or finances.
You are responsible for your inputs and for reviewing outputs. You are solely responsible for the inputs, data, plans, measurements, images, and files that you or your users provide (“Inputs”), and for reviewing and verifying every output before relying on it or using it to generate further work product. USER-SEC, LLC, LaunchBox Apps, and each of their respective affiliates, parents, subsidiaries, officers, directors, employees, agents, licensors, and suppliers (collectively, the “Protected Parties”) have no responsibility or liability for any output, result, or damage arising from or attributable to (a) your Inputs, including incomplete, inaccurate, outdated, or improperly prepared Inputs, or (b) any failure to review and verify an output before relying on or processing it. In other words, where an output is affected by the information you put in, or by your not checking it, that is your responsibility and not the Protected Parties’.
7. Automated and AI-Assisted Features
The Software uses automated processing, including optical character recognition and other machine-generated analysis, some of which is performed by Google Cloud Vision. These features produce estimates and machine-generated results that are not guaranteed to be accurate, complete, or fit for any particular purpose, and must be verified by you as described in Section 6.
8. Third-Party Services
The Software relies on third-party services, including payment processing, document processing, and cloud hosting and infrastructure. Your use of those services may be subject to their own terms, and Meteora IQ is not responsible for third-party services.
9. Service Availability and Changes
We may modify, update, suspend, or discontinue the Software or any feature at any time. We are not liable to you for any modification, suspension, or discontinuation of the Software, except as expressly stated in the Terms of Service.
10. Term and Termination
This EULA applies for as long as you use the Software. We may suspend or terminate your license immediately if you breach this EULA or the Terms of Service, or as permitted under the Terms of Service. Upon termination, your right to use the Software ends and you must stop using it. Sections concerning ownership, disclaimers, limitations of liability, indemnification, and governing law survive termination. Handling of Customer Content after termination is described in our Privacy Policy and Data Retention Policy.
11. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROTECTED PARTIES DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE SOFTWARE OR ANY OF ITS OUTPUTS. THE PROTECTED PARTIES DO NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
12. Limitation of Liability
No liability for your inputs or unreviewed outputs. Without limiting Section 6, and to the fullest extent permitted by law, the Protected Parties will have no liability whatsoever for any output, result, loss, or damage arising from or attributable to your Inputs (including incomplete, inaccurate, outdated, or improperly prepared Inputs) or any failure to review and verify an output before relying on or processing it.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROTECTED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SOFTWARE OR THIS EULA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
SUBJECT TO THE ABOVE, AND TO THE FULLEST EXTENT PERMITTED BY LAW: (A) THE PROTECTED PARTIES’ TOTAL LIABILITY FOR ANY INDIVIDUAL CLAIM WILL NOT EXCEED THE GREATER OF THE AMOUNTS YOU PAID TO Meteora IQ FOR THE SOFTWARE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY OR $100; AND (B) THE PROTECTED PARTIES’ TOTAL, AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THE SOFTWARE OR THIS EULA WILL NOT EXCEED $5,000 IN THE AGGREGATE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
13. Indemnification
You will indemnify, defend, and hold harmless the Protected Parties from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your use of the Software, (b) your Inputs and Customer Content, (c) any output you relied on, used, or distributed, including any failure to review or verify it, (d) your violation of this EULA or any law, or (e) your infringement or violation of any third party’s rights, including any claim by a property owner or other person relating to data you submitted or to any report or conclusion you produced.
14. Governing Law and Venue
This EULA is governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. You agree that the exclusive venue for any dispute not subject to any separate dispute-resolution provision in the Terms of Service will be the state and federal courts located in Tarrant County, Texas, and you consent to their jurisdiction.
15. General
This EULA, together with the Terms of Service and Privacy Policy, is the entire agreement between you and Meteora IQ regarding the Software. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign this EULA without our consent; we may assign it in connection with a merger, acquisition, or sale of assets. We may update this EULA from time to time, and your continued use of the Software after an update constitutes acceptance of the updated EULA.
16. Contact
Questions about this EULA may be sent to USER-SEC, LLC at info@launchboxapps.io.